Privacy Policy

Introduction

N B E Investment (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://nbe-investment.com/] and purchase our business software (ERP) for different industries online. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Identification Information: Name, email address, phone number, and other contact details.
2. Payment Information: Billing address, credit/debit card information, or other payment details.
3. Technical Data: IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.
4. Usage Data: Information about how you use our website, products, and services.
5. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

1. To Provide and Maintain Our Service.
2. To Manage Your Account.
3. To Perform a Contract.
4. To Contact You.
5. To Provide You With News and Offers.
6. To Manage Your Requests.
7. For Business Transfers.

Disclosure of Your Information

1. With Service Providers.
2. For Business Transfers.
3. With Affiliates.
4. With Business Partners.
5. To Comply with Legal Obligations.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security measures are perfect, and no method of data transmission can be guaranteed against interception or misuse.

Your Data Protection Rights

1. The right to access.
2. The right to rectification.
3. The right to erasure.
4. The right to restrict processing.
5. The right to data portability.
6. The right to object.
7. Rights related to automated decision-making, including profiling.

For any requests, please contact us at [insert contact information].

Delivery Policy

Delivery Process

1. Order Confirmation: You will receive an order confirmation email once your order has been placed.
2. Processing Time: Orders are processed within 1-3 business days.
3. Delivery Methods: We deliver our software products via electronic download links sent to the provided email address.
4. Delivery Time: Delivery is immediate once payment has been confirmed.

Delivery Charges

There are no delivery charges for electronic deliveries.

Delivery Issues

If you do not receive your download link or have any issues accessing the software, please contact our support team at [insert contact information].

Return Policy

Eligibility for Returns

1. Software Products: Due to the nature of our software products, we only offer returns and refunds under specific conditions.
2. Conditions for Return: Returns are accepted if the software is defective, not as described, or fails to function as intended.

Return Process

1. Contact Support: Contact our support team at [insert contact information] within 14 days of purchase.
2. Provide Details: Provide your order number and a detailed description of the issue.
3. Assessment: Our team will assess your request and may ask for additional information or troubleshooting steps.

Refunds

1. Approval: If your return is approved, we will process a refund to your original method of payment within 7-10 business days.
2. Non-refundable Items: Custom software and services that have already been delivered and accepted by the client are non-refundable.

Exchanges

We do not offer exchanges for software products. If there is an issue with your software, please follow the return process

Privacy Notice for N B E investment Sellers and Website Visitors
Effective Date: July 1, 2024

This Privacy Notice describes how your N B E investment entity as indicated below (“N B E investment,” “we” and “us”) collects, uses, discloses, transfers, stores, retains or otherwise processes your information when you (whether you are a person acting as a sole proprietor or on behalf of another business entity) visit our website or apply or sign up for an N B E investment account (collectively, “Services”).

If you are a consumer shopping at a business that uses N B E investment, please refer instead to the Privacy Notice available here. If you are a consumer shopping at a business that uses N B E investment and you provide information to N B E investment in order to receive a digital receipt and email marketing messages, and/or you have signed up to use N B E investment Pay, please refer to the Privacy Notice available here.

If your Country of Residence is the United States, your N B E investment entity is Block, Inc., 1955 Broadway, Suite 600, Oakland, CA 94612, United States.

If your Country of Residence is Canada, your N B E investment entity is N B E investment Canada, Inc. or N B E investment Technologies, Inc.

If your Country of Residence is Japan, your N B E investment entity is N B E investment KK.

If your Country of Residence is Australia, your N B E investment entity is N B E investment AU PTY, Ltd.

If your Country of Residence is within the European Union, your N B E investment entity is N B E investment International Ltd.

If your Country of Residence is the United Kingdom, your N B E investment entity is N B E investment Europe Ltd.

The full contact details for each of these entities are available at the end of this Privacy Notice.

Our Privacy Notice explains:

• INFORMATION WE COLLECT ABOUT YOU
• INFORMATION WE COLLECT ABOUT YOUR CUSTOMERS
• WHEN AND WITH WHOM WE SHARE YOUR INFORMATION
• SECURITY
• COOKIES & OTHER SIMILAR TECHNOLOGIES
• HOW LONG WE RETAIN YOUR INFORMATION
• YOUR CHOICES
• CHILDREN’S PERSONAL INFORMATION
• ADDITIONAL COUNTRY DISCLOSURES
  • EU/UK
  • AUSTRALIA
  • JAPAN
  • UNITED STATES
• CHANGES TO THIS PRIVACY NOTICE
• HOW TO CONTACT US

INFORMATION WE COLLECT ABOUT YOU

We collect information about you in three ways: (i) when you provide it to us directly; (ii) when we gather information while you are using the Services; and (iii) when we collect information from other sources. We explain below what types of data are involved in each case, how and why we process (use) it, and the lawful basis that applies to our use of the relevant information.

Information You Provide (“N B E investment Account Data”)

Below is a description of the types of information that we may receive directly from you which we refer to as “N B E investment Account Data”:

Types of Information (“N B E investment Account Data”)	Examples
Financial Information	Bank account information and payment card numbers
Tax Information	Withholding allowances and tax filing status
Identity Information	Name, email address, postal address, signature, and phone number; Passport number, driver’s license number, Social Security number, Taxpayer Identification number, or other government-issued identification number; Where additional verification is required and where you choose to share such information, photo identification, such as your passport or driver’s license in combination with a photograph facial scan and biometrics extracted from such image or other documents proving your identity or place of residence, including financial account statements, phone or utility bills.
Contacts Information	When you use any of our Services, such as N B E investment Invoices, to send or receive payments, we may ask you to provide the contact details, such as the address, email address, or phone number of the intended recipient. You can do this by manually entering this information into the Services. When you interact with the Services through your mobile phone, you can choose to let us access and upload your phone contacts information. You can update your settings to stop sharing your phone contacts with us at any time, although we may still need a recipient’s phone or email address to submit or receive payments as requested by you.
Any other data you give us	Information that you voluntarily provide to us, including your survey responses; participation in contests, promotions, or other prospective seller marketing forms or devices; suggestions for improvements; information disclosed to the chatbots that operate on our Services; referrals; or any other actions you perform on the Services.

Here is an explanation of what we do with the N B E investment Account Data described above, i.e. how we use it and for what purposes, along with an explanation of the lawful basis that supports this use.

How we use N B E investment Account Data	Why we process N B E investment Account Data	Legal Justification
When you make a request to receive information about N B E investment or our products we collect Identity Information that you provide to us.	To respond to your request, including determining whether the Services are available in your country.	Pre-contract performance
We use your Identification Information and your Financial Information to go through our identity or account verification process and to enable you to authenticate into your account once it is created. We share your Identification Information with identity verification vendors, including credit reporting agencies, wireless carriers, and others, to verify information that we collect. Our vendors cross-check the identity and financial data you give us. Your information is also screened against relevant sanctions watchlists.	To determine whether the Services are available in your country and to create your account with us and to meet our AML, “know your customer”, background checking (see further below) and other compliance requirements.	Legal obligation. For example, “Know your Customer” and AML compliance requirements are governed by, among other laws, the Bank Secrecy Act (1970) (USA), the USA Patriot Act (2001) (USA), the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and associated regulations (S.C. 2000, Canada), EU Directive 2015/849 (AMLD IV) on anti-money laundering and terrorist financing, EU Directive 2018/843 (AMLD V) on anti-money laundering and terrorist financing and EU Member State implementing legislation such as the Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 (as amended) (Ireland).
We use your Identification Information to deliver the information and support you request, including to deliver technical notices, security alerts, and support and administrative messages to you. We also use it to resolve disputes, collect payments or fees, and provide assistance for problems with our Services or your N B E investment account.	To communicate with you to fulfill our obligations under the Terms of Service.	Contractual performance

Information We Collect From Your Use of the Services

We also get data from the devices you use when you interact with our systems, like your location or information about the device you’re using. We refer to this as Usage Data.

Consistent with local law, we and our advertising partners may collect information about your activities on our website. We use this information to advertise to you and to tailor our products and services to your interests. You may see certain ads on other websites because we use third-party services to advertise our services to you. We use these services to target our ads to you and others based on your demographics, interests, and context. These third-party ad services track your online activities over time and across multiple websites by collecting your information through automated technologies, including third-party cookies, web server logs, and web beacons. The ad services use this information to show you N B E investment ads that may be tailored to your individual interests. The information our ad services may collect on our behalf includes data about your visits to websites that serve N B E investment ads, such as the pages or ads you view and the actions you take on those websites. This data collection takes place both on our online services and on third-party websites that serve our ads to you. This process also helps us figure out if our ads to you are effective.

To learn about how to opt out of interest-based advertising (sometimes referred to as “targeted advertising”) in the U.S., see “Cookies And Other Similar Technologies” and the “United States” sections below.

To adjust your preferences on interest-based advertising in the EU, click on the link on our website to the Cookies Policy which will allow you to adjust your settings preferences.

Certain web browsers allow you to instruct your browser to respond to Do Not Track (“DNT”) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. At this time, our websites are not designed to respond to DNT signals or similar mechanisms from browsers.

Partners
We may share minimal personal information (such as your business name) with potential partners who may be able to provide a complementary or related service for your business. We may also share personal information with partners if we believe the disclosure is reasonably necessary to protect us, users of our Services, or the public from harm, fraud, or potentially prohibited or illegal activities.

We work with partners who may receive compensation for helping us to identify prospective Sellers interested in N B E investment. If you were referred to N B E investment by one of our referral partners, we may share limited commercial information related to your use of N B E investment, such as the date you activated your account and the volume of transactions you process through N B E investment, to provide reporting on the referral fees earned by the partner that referred you.

Our Affiliates and Group Companies
With other business units (Cash App, Afterpay/Clearpay, and TIDAL) and between wholly-owned subsidiaries of Block, Inc. For example, we may share your information internally to understand how you engage with our company products to help make our Services better for you and for everyone, to help us build Services tailored to your preferences, and to help protect our services and maintain a trusted environment.

Other third parties who will receive your personal information
Why we share data with these parties
Other users of our Services with whom you interact through your own use of our Services.
To enable you to make or accept a payment, appointment, or money transfer using our Services.

Law enforcement and other public and private agencies
If we believe that disclosure is reasonably necessary (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from creditors, tax authorities, law enforcement agencies, in response to a garnishment, levy, or lien notice, etc.); (ii) to establish, exercise or defend our legal rights; (iii) to enforce or comply with our General Terms or other applicable agreements or policies; (iv) to protect our or our customers’ rights or property, or the security or integrity of our Services; (v) for an investigation of suspected or actual illegal activity; or (vi) to protect us, users of our Services, or the public from harm, fraud, or potentially prohibited or illegal activities.

To a subsequent owner, co-owner, or operator of one or more of the Services
To enable them to continue to run the Services after the change of owner or operator.
If we do or try to do a corporate merger, consolidation, or restructuring (including during due diligence and negotiation of these); the sale of substantially all of our stock and/or assets; the financing, acquisition, divestiture, or dissolution of all or a portion of our business; or other corporate change.
To enable the completion of the relevant merger, restructuring, financing, acquisition, divestiture, dissolution, or other corporate change.

To others, at your direction
To carry out certain requests you make for us to share data.

NBE investment (LLC)

Dubai, United Arab Emirates  

info@nbe-investment.com

www.nbe-investment.com

 

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